1300 numbers and 1800 numbers are toll free numbers are becoming a fad among businesses in Australia for the various benefits it gives. These are toll free numbers used by many companies as their marketing strategy in attracting customers to call their companies for the services they needed.
Businesses that are small and still starting will find the 1300 and 1800 numbers useful in their business for it will make their presence huge in the market. Not only that, using these numbers will have a good impact on the consumers for business reliable and credible in the business. Businesses with only land line numbers will have a hard time competing against the toll free numbers.
When you utilize 1300 numbers, they have their routing capabilities that can accommodate your incoming calls anytime of the day, call overflow and nationwide routing. These numbers can manage your calls anytime and anywhere you are which makes your business function 24/7. This is made possible by diverting all you inbound calls to your office during the day and to you mobile phone after office hours and all through the night.
Manage the call overflow feature on your 1300 number so that you can get hold of all your calls. This method will prevent you from missing the calls of prospective clients that may lead to additional sale. By being accommodating all the time, potential clients are prevented from going to your rival in the business. If you have offices in the key cities of Australia, state based routing will be very beneficial to your business for they can divert the inbound calls to your nearest office like calls from Melbourne will be diverted to your nearest office in Victoria.
With 1300 number installed for your convenience, you can monitor all your calls and can keep track on the particular location that needs advertising campaign. This will help improve your business and at the same time lessen your advertising budget. You will save greatly on thousands of dollars just to get presence in the market. You are more accessible also to your clients for they will prefer calling your number which is toll free or just a rate of a local call.
You can choose from the various service providers in the market that offer affordable rates. There are 1300 plans that will suit the volume of your calls and at the same time save you money.
1300 Numbers - Importance in the Business
Communication is important in any business, what more is you can take all your calls wherever you are. This is a good thing for many businesses in Australia for they can keep their businesses active 24/7 by using the 1300 numbers. These numbers do not have physical lines but are only virtual numbers that are connected to a host network. The host network will divert all your calls to your nominated destination. This
could be your mobile phone or land line connections. Businesses resort to this method for a number of reasons.
Good Business Impression – Whether you accept this or not, a company bearing this number gives an impression that business is big and established business. It boosts the integrity and the image of the business to a higher level.
Customer Service – Since 1300 number is cheaper, this means that you care for your customers. This is a good invitation to the “would be” clients for calling you may be free or just a rate of a local call which is very cheap. You will be at a great advantage to your competitors who only uses a mobile phone or landline.
Ease of Use – This uses six digit numbers which is very easy to remember instead of the usual ten digits mobile phones and landlines have. If you want to use premium numbers that can be remembered more easily, they can be given to you at a very low price. You can take your customer’s calls wherever you are.
Relocation – Changing phone numbers when you relocate your business would mean time consuming on your part and at the same time costly. You will have to redirect your new numbers to your existing customers and suppliers or else you will lose contact with them. If you have the 1300 number, they will be with you wherever you go. You will remain in contact with you business associates.
Broadens the Business Horizon – It is a common fact that most customers will get the services of any business within their locality, using this number without using the area code will give wider coverage for your business.
Flexibility – Regardless of being a small business operating locally or multinational company who offer services nationwide, having this number allows you greater opportunity for future expansion. This will give you the impression that the business is stable because of the stable contact information.
Keep Track of the Business – this will allow you to analyze the response you get from the different callers. You can monitor the caller’s number, time and duration of the call. This is an economical way of testing and increasing the advertising and marketing effectiveness of the business.
For the top deals in 1300 numbers in Australia, contact the 1300 number experts: Alltel.com.au http://www.1300numbersaustralia.com.au/ , http://www.alltel.com.au/
Cost of 1300 Numbers
Now that you’ve realized the need for 1300 number for your business that is just starting, the only thing that is putting you off is the expense that you may encounter. The costing of the 1300 number is determined by several factors.
The first step is whether you want to use a smart telephone number or a generic phone number. A smart phone number or also call a phone word which is an effective tool for consumers to remember. They made use of patterned number like 1300 111 111 or you can use the phone word which is also very easy to remember like 13 (MEDS). This can be done by dialing the phoneword by just pressing their corresponding letters in the keypad of the telephone. This is very convenient for the callers to remember especially if they are customized according to their function or they are named in related to the name of the organization.
You can obtain a smart phone number by buying the smart number or you can rent the smart number from a telephone word vendor or alternatively you can ask the service provider to give the smart number for you. Should you want to get it from the service provider; they will give you a list of numbers where you can choose. Expect to pay some charges such as the monthly rental fee, connection fee and call charges which are typically what most service providers will charge their customers.
If you want added services on your 1300 number such as state routing or region routing facility or call skipping, you will receive additional charges for such features. The more basic installation will charge you their lowest fee which could be $50 and the line with more complex features can even reach up to $7000 monthly fee.
It is therefore necessary that you get the service provider that will give you lots of options to choose from you 1300 number for the betterment of your business. A good service provider should offer you low cost local calls and long distance using a fixed land line, live phone answering service, unified messaging which include fax to email, unified messaging, voice messaging that will be transported to your email, virtual office service and business grade (VoIP). If possible the service provider also offers Smart Numbers. All of these features will add up to the cost of service. The expenses that you will incur will depend on the services that your business will need.
How to Effectively Utilize the 1300 Number
1300 numbers make use of virtual numbers whose calls are routed to the normal landline or mobile phone numbers. When you dial the 1300 number, the call will be received at the designated normal land line or mobile phone. You can still use your landline on normal calls such as incoming and outgoing calls though.
Why most business establishments use the 1300 numbers, here are the reasons. If the clients are to choose between a regular landline number and a 1300 Australia number, most probably they will choose your 1300 Australian number for it is toll free. Use this number as your exclusive contact number for your client’s calls.
If your business concentrates in a particular product, get a smart number that will show your company’s product so that it can easily be remembered by existing and prospective clients. For example, if your business concentrates on milk, then you can customize your phone number by using 1300 MILK. Some even use the name of their company so that their company will mark on the minds of the consumers. This is a good marketing strategy for companies who are engaged in 1300 Australia number.
Companies use the records from the calls made by their clients on tracking the activities made by the marketing department. The companies will be able to utilize the data gathered from all the calls such as where the calls came from and the number of calls made from the particular campaign is traced. From this alone, you will know which campaign materials have great response, the region that needs more attention and what region has more response to the campaign.
You can divide your incoming calls to the different states if you have branches all over the country. With the 1300 number, you can route your inbound calls on the different location of your offices. It is capable of dividing your incoming telephone traffic which uses the state based routing wherein you can make use of all your staff located across the country. You can also make the most of this number by using the time dependent routing which is a way of virtually increasing your office hours. Their services are capable of routing the incoming calls during the business hours in your office telephone number whereas, after office hours, you can divert all the call to you mobile phone. Features like these let you receive all your incoming sales calls which is beneficial to your business.
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